GameStop only tell you that because they don't want to deal with it and want to pass it off onto the manufacturer, which isn't something they are supposed to do if general European law is the same as what we have here in Ireland. But it's what they and a lot of companies do. If it's within a year you should definitely be covered under warranty or simply something like a sales of goods and supply act / law. Check your rights and let GameStop know you know of these rights and that they have an obligation to fix it. If in any doubts ask any consumer help / information services you have in Sweden.Great, I'm in Sweden too, you might've seen that. I know the people at Gamestop but they recommended that I go through Sony's own support first because they would prioritize me before companies as a regular customer. I assume you mean I should contact Sony's customer support? i'll check it out.