Well, imagine you’re a normie and you hop on GP to see what’s out there and you download Redfall, because hey after all it’s a MS game etc. Well turns out it’s a massive buggy broken pile of shit that has been completely abandoned by the company you’re paying your $15 a month to, how does that look? You don’t need to know about the redfall controversy to see the dynamic here.
I’m not saying MS needs to put in 5 years of work to FF14/NMS this, just get it to a functional decent level with the performance level they promised. Then if it doesn’t stick then hey do what you must.